Support

Get help with ReferredBy

ReferredBy support can help with account access, marketplace issues, deletion requests, and general product questions.

Contact

Typical response window: Monday through Friday, within one business day.

What support can help with

Account access and password reset questions
Provider profile and verification questions
Marketplace reports, block requests, and safety concerns
Subscription and billing support for supported platforms
Account deletion and privacy-related requests

Urgent safety concerns

If there is an immediate safety issue, contact local emergency services first. After you are safe, report the user or incident in the app and contact ReferredBy support.